订单处理 | Order Processing
所有订单将在 1–2 个工作日内处理。
All orders are processed within 1–2 business days.
每日 下午 5 点后 的订单将顺延至下一个工作日处理。
Orders placed after 5:00 PM will be processed on the next business day.
配送费用 | Shipping Charges
| Country | Flat Rate (MYR) | Every Additional 1KG (MYR)
| Free Shipping
|
| 西马 West Malaysia | 9 | - | a minimum spend of RM180 per order
|
| 东马 East Malaysia | 18 | - | a minimum spend of RM288 per order
|
| 新加坡 Singapore | 28 | 8 | - |
预计送达时间 | Estimated Delivery
西马 | West Malaysia：3-5 working days
东马 | East Malaysia：8–12 working days
订单追踪 | Tracking
订单发货后，我们会通过电子邮件提供追踪信息。
Tracking details will be provided via email once your parcel is shipped.
若您在下单时未提供邮箱，请直接 联系我们 获取您的追踪链接。
If you did not provide an email address during checkout, please Contact Us to obtain your tracking link.
再配送说明 | Re-delivery Information
若配送失败，包裹将退回仓库。
If delivery is unsuccessful, it will be returned to our warehouse.
若需再次安排派送，需重新支付运费。
To re-dispatch your order, re-delivery fees will be chargeable.
若您在收货过程中遇到任何问题，请及时 联系我们。
If you face any issues with receiving your parcel, please Contact Us for assistance.